Tesla customer support

Tesla customer support

To set a payment method as default, open the payment method in Wallet, then tap ‘Set as Default. Service Email FremontService@tesla. Monday to Friday + 2. Tap ‘Add Payment Method. Phone support: You can reach Tesla customer service by phone 24/7. Tap ‘Start New Claim. Can handle light collision work and full structural repair. . Find answers and learn about our products, home charging installation, warranties, leasing, lending, trade-ins and more. Your Tesla vehicle is equipped with an air filter that prevents pollen, industrial fallout, road dust and other particles from entering through the vents. We would like to show you a description here but the site won’t allow us. United States. If you can’t find an answer, log into your Tesla Account to submit a question. Service Center ; Fremont Service 48370 Kato Rd Fremont, CA 94538. Toll Free: 1800 64 6952 Mar 11, 2019 · Tesla’s biggest problem is its customer service, according to a new Bernstein survey. I was connected with a live Tesla Support team member within a minute - not a chatbot. Request roadside assistance from the Tesla app or get international phone numbers for emergencies. Service 818-480-9217. Service 206-834-7732. Gallery Hours Monday 10:00am - 7:00pm May 10, 2021 · Everything from the design to the customer experience is built to create an innovative driving experience. Contact Tesla Customer Support. The more energy you use, the faster your Powerwalls will be depleted. Dec 10, 2019 · Kentucky. Visit our support pages to find answers about purchasing, delivery, ownership and product support. Tesla Support & Roadside Assistance. View Jobs. Tesla Service is the official platform for Tesla owners and partners to access the latest information, tools and resources for their vehicles. Hong Kong. If you have questions about an existing claim, email our Claims team at claims@teslainsuranceservices. Ally Customer Service: (888) 925-2559. Contact our roadside assistance team by phone to receive roadside help with your Tesla vehicle any time. Select ‘Manage Payment Method’ to view or add a payment method. Sep 12, 2019 · Tesla has a dedicated customer support team that operates 24/7. For information about Tesla Roadside Assistance, visit our dedicated Roadside Visit our support pages to find answers about purchasing, delivery, ownership and product support. Phone: 0162 845 0660. Store Hours Monday 10:00am - 7:00pm Tuesday 10:00am - 7:00pm Wednesday 10:00am - 7:00pm Thursday 10:00am - 7:00pm Friday 10:00am - 7:00pm Powerwall Customer Support Contact List. 2) provide Tesla with an opportunity to repair it. United States & Canada. Tap your name > ‘Wallet. Vehicle High Voltage Battery*: 4 years or 50,000 miles, whichever comes first. com. Toll Free: 1800 64 6952 If you still can't find what you're looking for, contact customer support directly. Select the ‘Discover’ tab and locate the Tesla Electric card under ‘Services. Asia/Pacific. If your home uses 2,000 Wph, 13. Service Email Kennesaw_Service@tesla. A letter containing your first billing statement, privacy notice and new customer information. They produce vertically integrated electric vehicles, batteries, solar, and AI software and hardware solutions. Easily apply. Tesla interns tackle hands-on projects and design challenges, constantly upending conventions and pushing boundaries. I did more research on the model, potential issues and how to fix it, etc. Service Hours Monday 7:00am - 7:00pm Tuesday 7:00am - 7:00pm Wednesday 7:00am - 7:00pm Thursday 7:00am - 7:00pm Friday 7:00am - 7:00pm Working at Tesla. Find answers to your questions about Tesla vehicles, energy products, service, warranty, financing and more. All billing and contract information related to your Solar Roof is available online in your Tesla Account. You can find a copy of your contract in the ‘Documents’ section of your Tesla Account along with other documents. In-person service at Tesla Service Centers: You can schedule an appointment to meet with a Tesla service representative in person. Toll free: 0800 005 431, Local: +64 4 831-8723. Select ‘Lease. Safety recall information. Open the Tesla app. Service Email RocklinService@tesla. Local: +852 3974 0251. Powerwall stores this energy which can be used to power your home. For other electric vehicles, refer to your vehicle manufacturer’s guidance to determine your charging speed. I spent some time on Tesla's website today figuring out how to get to their chat support. search. Model S. You will see in the bottom-right corner a circular chat icon that when clicked will initiate a Live Chat session with customer support. Visit our Find Us page to locate your nearest Tesla store. In the ‘Payment Method’ section, view the financing options available to you by selecting ‘Finance. Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. Tap ‘Service. To file a Tesla Insurance claim in the Tesla app, follow these steps: Open the Tesla app. You can now get answers to questions about your vehicle, account and more in the Tesla app. 5 kWh lasts 27 hours. Jul 11, 2023 · You can also call their support line at 1 888-518-3752. Navigate to the ‘Account’ tab at the top of your billing portal. Solar Roof and solar panels capture and convert sunlight directly into energy. Tesla China . If you still can't find what you're looking for, contact customer support directly. Gallery 818-480-9217. Gallery Hours Monday 10:00am - 6:00pm Tuesday 10:00am - 6:00pm Wednesday 10:00am - 6:00pm Thursday 10:00am - 6:00pm Friday 10:00am - 7:00pm Saturday 10:00am - 7:00pm Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. 35 to 50 hours per week. Store (206) 834-7732. Service (916) 652-7740. Responsible for interacting with customers and office. 8F, Tower 3 China Central Place To view or add a payment method in the Tesla app, follow these steps: Tap the menu in the top-right corner. 5 kWh (kilowatt hours) of energy. Email support: You can email Tesla customer service 24/7. Sign in to your Tesla Account to access and manage your electric car and clean energy products. Color Paint Film**: 5 years. Use the Tesla app to request Tesla energy product service, schedule your appointment and pay for your service in one seamless experience. Service Email Seattle_Service@tesla. Note: This will not enroll you in Autopay. Contact. All used products are ineligible for return. Review our Non-Core and Gray Market Quick Guide to learn more about your ownership experience outside of the original market. 1 . Sales and Service. Combined with the Tesla app, you can do everything from remotely monitoring your vehicle and energy usage to transferring ownership. The annual survey of Tesla owners saw a higher percentage of respondents than last year say they “love Visit our support pages to find answers about purchasing, delivery, ownership and product support. Tesla offers its customers third-party arbitration through the dispute settlement program, a complaint resolution service administered by the National Center for Dispute Settlement. and I noticed that there are complaint about the Tesla Service Center ; Burbank 811 South San Fernando Boulevard Burbank, CA 91502. Tesla’s customer service representatives are trained to provide quick and accurate resolutions to customer issues. Driving Directions Roadside Assistance (877) 798-3752. Start by entering your address. Jun 2, 2016 · Electric cars, giant batteries and solar Apr 23, 2024 · Online chat: You can chat with a Tesla customer service representative online 24/7. We recommend the following cabin air filter replacement schedule: Model 3. Wall Connectors and Mobile Connectors can be returned within 60 days of receiving the product. Chat support is available 7:00am – 6:00pm SGT in Singapore. To schedule a service appointment in the Tesla app, follow these steps: Open the Tesla app. Driving Directions Service (510) 249-3650 Roadside Assistance (877) 798-3752. Visit our Find Us page to locate your nearest Tesla location. Customer Support & Roadside Assistance. 2. Model X. Select Tesla as your financier and confirm your preferred amount due at signing, monthly payment, preferred lease term and annual Chat with us. Our showroom is located near Target and Safeway and the cross-street of Sierra College Blvd. For additional information about the dispute settlement program, see the New Vehicle Limited Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. Wall Connectors: 4 years for personal use, 12 months for commercial use. Tesla Finance LLC. BMO Customer Service: (888) 340-2265. Contact Us. Students may also apply for Tesla START, an immersive 12-week capstone program where undergraduates develop technical expertise and prepare for a job at Tesla or beyond. Dec 22, 2023 · Contacting Tesla Solar via Phone. One of the most direct ways to get in touch with Tesla Solar’s customer service is by phone. Tesla Account Support. Once you tap the card, you will see a general overview of Tesla Electric and will be able to sign up. Reaching a human on the support phone line can be difficult, but if you call from a number not associated with a Tesla account, the prompts Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. Roadside Assistance. 263 Online. *. You may request service at a local Service Center. Find out what services are covered and what to do in case of breakdowns, flat tires, lockouts or out of range issues. If your home uses 500 Wph (watts of energy per hour), 13. Fremont Service. Their mission is to accelerate the world's transition to sustainable energy. Explore the Tesla Service website and join the mission to accelerate the world's transition to sustainable energy. Customer inquiries submitted through Tesla’s website are typically addressed within 24-48 hours. Your Tesla Account includes owner resources, guides and important updates. Your finance contract outlines the name of your financier. 24-hour service hotline: 400 910 0707. You can have multiple payment methods in the Tesla app, but you will need to designate one of them as your Supercharging payment method before using a Supercharger. Australia. Tap ‘Tesla Insurance. Toll Free: 877 961 7652 Select option 2. Third-Party Centers. Store Hours Monday 10:00am - 6:00pm Tuesday 10:00am - 6:00pm Wednesday 10:00am - 6:00pm Thursday 10:00am - 6:00pm You can sign up for Tesla Electric through the Tesla app. Toll Free: 1800 64 6952 7-10 days after taking delivery of your vehicle. Clear Protection Film**: 10 years. Our customer support team will help you resolve your issue. Tesla energy products are designed to power your home and lifestyle with clean, sustainable energy. Phone Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. Tap ‘Manage Payment. You can use a qualified service provider to perform R&R services, but we do recommend that you review your system’s limited warranty (Exhibit 2 under Section 4 of your contract). Opened and unused products have the same 30-day return window but are subject to a 15% restocking fee. Phone numbers for other countries. For information about Tesla Roadside Assistance, visit our dedicated Roadside Assistance support page. See full list on tesla. $20 - $30 an hour. Filing a Claim. Capital One Customer Service: (800) 946-0332. TD Auto. Customer Support. 10-14 days after taking delivery of your vehicle. Prior to Model 3 announcement, I have heard that Tesla customer service (CS) and service center (SC) are excellent. Gallery 916-652-7740. Related Topics. To file a new claim, use the Tesla app or dial 1-844-34-TESLA. Roadside Assistance (877) 798-3752. If you prefer to mail us your information, you can send documents to: Tesla Insurance Claims. #1. Tap ‘Request Service. 5 kW / 48 amp output. Tesla is not responsible for any workmanship issues from third-party contractors. Use multi-factor authentication for enhanced security. When you send us an email, you must include your claim number in the subject line. Tesla Service Center Rocklin 4361 Granite Drive Rocklin, CA 95677-2131. Replace your cabin air filter every 3 years. com Tesla Learn how to request roadside assistance from the Tesla app or contact the team directly. Find answers and learn about Tesla products on the Support page. Replace your cabin air filter every 2 years. Sep 21, 2020. Driving Directions. Toll free: 1 800 64 6952, Local: +61 2 8015 2834. To submit a lease application, follow these steps: Sign in to your Tesla Account. You can get to the chat feature from any of the following submenus if you click "Yes" you need more help when Contact. 5M Members. Enquiries or schedule a test drive: +852 3974 0254. Welcome email containing a link to the Tesla app. To add a new payment method, tap ‘Add. Personalized Driver Profiles On a desktop browser, go to the roadside assistance page Customer Support & Roadside Assistance. Visit our Support page to find answers and learn about our products. For more information and step-by-step guides on using your Tesla Account, select one of the following support articles: If you still can't find what you're looking for, contact customer support directly. Job Types: Full-time, Contract. Tap the menu in the top-right corner. Service Center ; Seattle-Lynnwood 17731 Pacific Hwy Lynnwood, WA 98037. Chat with a live customer support agent or send us an email through the Tesla app. Here is the link and the specific paths to get to chat support through the Tesla website: Link: Tesla SSO - Sign In. If you don’t have a Tesla Account, use the Contact Us form. By calling their dedicated customer support hotline, you can speak directly with a representative who can address your questions or concerns promptly. To find the contact number for Tesla Solar customer service, visit Wall Connector can provide up to 11. Tesla Inc. Touchscreen and Media Control Unit: 2 years or 25,000 miles, whichever comes first. If you still can’t find what you’re looking for, contact Customer Support. Experienced residential solar installer with service experience. Service Center ; Kennesaw - Barrett Parkway 1875 Greers Chapel Rd NW Kennesaw, GA 30144. Energy Products Support. Hotline: 1800810656. To Make a Phone Payment. Powerwall Customer Support Contact List. Follow the on-screen prompts to provide additional information such as the date, time and type of service appointment you’d like. Sales. Independently owned and operated collision centers with Tesla required training and tooling. Visit our careers page for a list of current employment opportunities. Hybrid work in Columbia, SC 29201. Visit our support pages or call Tesla Support to find answers about purchasing, delivery, ownership and product support. is an energy + technology company originally from California and currently headquartered in Austin, Texas. Full-time + 1. Request roadside assistance from the Tesla app. Search. North America. So much so that I have set my mind on getting brand new Model X. Service Email BurbankService@tesla. Contact customer support directly or explore video guides, interactive videos and FAQs. Find answers online to questions If you still can't find what you're looking for, contact customer support directly. Service Email Lynnwood_Service@tesla. Any body shop can apply to order parts from Tesla for light collision work. To get started, tap the menu in the top-right corner of the Tesla app. ’. Model Y. These facilities are not eligible to purchase parts necessary for structural repair, and would Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. Whether you need roadside assistance, collision repair, recycling and salvage, or account management, Tesla Service has you covered. Tap ‘Charging. 8F, Tower 3 China Central Place Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. Find the answers to your technical and general questions related to Tesla Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. Call the Tesla Customer Support team to make your one-time payment. Add your bank account or credit card details. Hotline: 1800810655. Learn more about Solar Roof purchase options for your Tesla solar system. Service 877-79-TESLA. Jan 21, 2021. Visit Model 3 pages and click on the Contact Us icon at the bottom of the page to chat with us about your car-related questions. Some returns, including but not limited to, opened products, may be subject to a 15% restocking fee. If you still can't find what you're looking for in our support resources, contact customer support directly. The day you take delivery of your vehicle. Careers. For Tesla vehicles, Wall Connector provides up to 44 miles of range per hour of charge. You don’t need us to approve the contractor or the scope of work. Each Powerwall, when fully charged, holds 13. Service Center ; Seattle-2200 6th Ave South 2200 6th Ave S Seattle, WA 98134. Sep 21, 2020 · 7. Tap ‘Claims. Tesla App. Here are three ways Tesla does personalization well. Learn more about our products, scheduling a test drive, home charging installation, referral programs, warranties, maintenance plans, leasing, lending, trade-ins, body shop support and more. 5 kWh lasts 6 hours and 45 minutes. Gallery Hours Monday 10:00am - 7:00pm Tuesday 10:00am - 7:00pm Wednesday 10:00am - 7:00pm Thursday 10:00am - 7:00pm Select ‘Need More Help’ which can be found within the 'Help' menu under your profile. However, if you transport your vehicle outside of its original market, your vehicle may receive a limited set of features and support. Select a support topic and describe your concern. pz gs dg le wh ml vo jw jm vb