Windows defender smartscreen this setting is managed by your administrator
By default, Microsoft Defender SmartScreen lets employees bypass warnings. Security and privacy. Click on Microsoft Edge. May 22, 2020 · [ FIXED ] - This Setting is Managed by Your Administrator | Windows Defender | Real-time Protection settingHow to fix this setting is managed by your adminis May 15, 2017 · It is possible that there are some corruptions with the Windows system files. Note. Pengguna perlu menghapus aplikasi pihak ketiga tersebut agar dapat mengendalikan kembali fitur Windows Security. GreginMich. When I go to open my windows 10 antivirus, it doesn't appear and I get the message "Your IT administrator has limited access to some areas of this app". برای ذخیره تغییرات روی Apply و در نهایت OK کلیک کنید. Restart your PC and test Tamper Protection again. 9. Double click on the ENABLED key and set it to 0. Nov 11, 2013 · I can not enable my Windows SmartScreen on Windows 8. 7. To turn it off, switch the setting to Off. Restart the computer, then let me know if you can enable Windows Defender. Deploy the updated GPO as you normally do. Aug 22, 2020 · To Disable (always off) SmartScreen Filter in Microsoft Edge. Jan 23, 2017 · Windows Defender: “This setting is managed by your administrator. Press Windows + I to go to the Windows settings. This tells you which Policies are applied for Windows Defender. There are many changes one could make over there. A) Click/tap on the Download button below to download the . I recognized Windows Defender was useless at that point, so I bought copies of Malware Bytes for all of us. Look for the program name listed under the heading “Microsoft Security Client. Then go to Computer Configuration > Windows Components > BitLocker Drive Encryption. Configure Defender SmartScreen using group policies. Search for cmd in the search bar. Mar 27, 2018 · Last updated May 30, 2024 Views 18,092 Applies to: Windows. msc. To set the SmartScreen blocking level, right Oct 3, 2021 · In the Start menu find "Windows Security" and right-click it. reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f. Giving your computer a reboot turns off and back on all system features, fixing many minor issues with those items. Why is this? Let us work together to sort this out. My PC is not joined to any domain. ) Next to Add other user > Add account > I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account. In general, you can use the following procedure to configure or change some settings for Microsoft Defender Antivirus. It replaces. Step 2: In Control Panel, click on System and Security. On the next screen, find "Reset" and select it. The solution also Nov 17, 2023 · In the right pane, right-click on Configure Windows Defender SmartScreen policy and select Edit. Step 4: Click Change Windows SmartScreen settings link. It didn't happen before I installed the antivirus. Aug 26, 2022 · How to Turn On or off SmartScreen Through Internet Properties. If this does not resolve the problem, then you need to perform a repair upgrade. If you want to enable the SmartScreen filter, type “1” in the Value data field instead. Right-click on the program name and select Uninstall. Aug 11, 2023 · Anti-phishing and anti-malware support: Microsoft Defender SmartScreen helps to protect users from sites that are reported to host phishing attacks or attempt to distribute malicious software. "App Settings". Paste this command into Command Prompt and hit Enter: REG DELETE "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /v DisableAntiSpyware. Thank you. Note: If you are running on a newer version of Windows, you might now have the option to do the following steps. OPTION TWO. I'm not talking about SmartScreen feature available in IE but the feature that is available in File Explorer. When finished, you can close the Local Group Policy Editor if you like. R. msc goto computer configuration-Administrator Templates-windows components-file explorer-configure windows defender smartscreen. Mar 5, 2023 · The message “Windows Defender Firewall: This setting is managed by your administrator” serves as a reminder of the balance between user autonomy and network security. I am currently the administrator on my computer and can turn all the other settings such as Real-time protection Windows Defender App & browser Control marked in red "This setting is managed by your administrator" This thread is locked. g. Jul 22, 2022 · Please try this if it helps. Jul 26, 2019 · Otherwise, try this fix: click your Start Button, then just type cmd. How to remove “this setting is managed by your administrator” in reputation-based protection? I need to disable my microsoft defender smartscreen temporarily but I can’t control it and it’s grey. You can turn these notifications on, or off, on the notifications page. - turning on TPM since it apparently was not turned on (still no idea wtf this does) - Tried enabling the admin account and doing it through that. 5. I hope this helps. There are two settings each in the Explorer and Microsoft May 31, 2023 · So, it is very important for users to keep their computers free of viruses to Fix ‘This setting is Managed by your Administrator’ issue. Jan 15, 2022 · Microsoft Defender Antivirus is an antivirus software that is included in Windows 11 and can help protect your device from viruses, malware, and other threats. On the Basics tab of Create Profile window, specify the name of the profile. Please let me know the results. Microsoft Defender SmartScreen helps you browse more safely in Microsoft Edge by: Alerting you to suspicious web pages: As you browse the web, SmartScreen analyzes web pages and determines if they might be suspicious. In managed environments, SmartScreen is usually configured centrally via GPOs. Reply. change the setting to disabled click apply. Open Run ( Win + R) Type Control Jun 13, 2021 · Buat folder baru di Desktop atau di tempat lain tempat file ini dapat diekspor. If you hide all sections then Windows Security will show a restricted interface, as in the following screenshot: Use the App & browser control section to see and configure Windows Defender SmartScreen and This tutorial is about fixing windows 10 or 11 "This setting is managed by your administrator" which makes you unable to enable some security features like t Jan 17, 2020 · Also, perform the registry steps and check if that fix the issue. If you want to enable SmartScreen, select Not Configured or Enabled. The settings for this can be found under Computer Configuration > Policies > Administrative Templates > Windows Components > Windows Defender SmartScreen. reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f. 3. I am unable to do this because the On/Off button is greyed out and there is a message that reads: "This setting is managed by your administrator". After changing it to a different setting, I was able Jan 11, 2023 · Please try this if it helps. In Virus & threat protection, under Virus & threat protection settings, select Manage settings, scroll down to Notifications and select Change notification settings. Type gpedit. ” If you’ve installed a 3rd party anti-virus, Windows Defender gets disabled automatically. Click on Start Menu and type CMD, right click on CMD icon and select Run as Administrator. Unfortunately, this feature can let employees continue to an unsafe site or to continue to download an unsafe file, even after being warned. This tutorial can also use in Windows 10 Pro. Although Microsoft Defender for Endpoint has its own blocklist based upon a data set managed by Microsoft, you can customize this list based on your own threat intelligence. Turn_SmartScreen_Off. Click on Create. Jun 19, 2023 · Step 5: Restart your system. -Click Start, type CMD and run as administrator. Reboot. 1. Press Windows key + R. 64” from the afflicted PC. Press WinKey + R, and type in: cmd /k reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /s. If the machine is running Windows 10 Pro, then you can probably resolve the issue with the Group Policy Editor: https://answers This setting is managed by your administrator. reg file below, and go to step 4 below. Select App and browser control. When that completes, close Command Prompt and Nov 26, 2016 · I began to notice Windows Update dialogs contained the message: “Some settings are managed by your system administrator” in September of this year. The "Check apps and files" is greyed out & showing message that it is managed by administrator, though I am logged in as the administrator user. Windows Defender protection will automatically kick in after you remove the third-party antivirus app. Now, navigate to the following path in Group Policy Editor: 4. Type in at the prompt, hit Enter, exit the prompt then restart. Curate your notifications. Disini folder tersebut diberi nama Regedit Check. /. Jan 23, 2016 · Computer Configuration > Administrative Templates > Windows Components > File Explorer. 2. ”. Copy and paste this command: reg delete “HKLM\Software\Policies\Microsoft\Windows Defender" /f. Expand Endpoint Protection, and then select the Windows Defender Application Control node. Press Enter and restart the PC to check the issue. Click on Next and select the needed configuration settings. Oct 4, 2023 · Enable the Windows SmartScreen in Defender options. i am the administrator but i cant change the setting on the windows defender that checks apps and files. Nov 8, 2020 · How to Turn On or Off Microsoft Defender SmartScreen for Apps and Files from Web in Windows 10. If it finds a suspicious site, SmartScreen displays a warning page advising you to continue with caution and giving you an Dec 24, 2023 · Open the Start Menu on your PC or laptop by pressing the Windows key on your keyboard. Dec 20, 2021 · Configure Microsoft Defender SmartScreen using Intune – Create Profile. توجه: در نسخههای جدیدتر ویندوز، از جمله ویندوز 11، ممکن است هیچ گزینهای برای فعال یا غیرفعال کردن Windows SmartScreen helps keep PCs safer by warning users before running unrecognized programs downloaded from the Internet. A. Go through all the folders there (in BitLocker Drive Encryption) to see the 'State' of every setting -- they are usually 'Not Configured'. Windows Defender is useful because it can protect your computer from harm. This way is very helpful to fix this setting Mar 4, 2019 · Right click CMD. If you have any further issue, please feel free to contact me. Jan 8, 2024 · Solution 1] Check that SmartScreen should be enabled. After your computer restarts, check if the issue of “Windows SmartScreen is unreachable” has been resolved. Please note: Information posted in the given link is hosted by a third party. See steps: In the right pane, locate the EnableSmartScreen filter value. Scroll down and right-click on Data Collection and Preview Builds. Oct 10, 2023 · Follow these steps: - Open the Registry Editor and navigate to the path "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender. reg. Nov 23, 2022 · Select Start > Settings > Accounts > Family & other users. If you currently have Microsoft Edge open, then close and reopen it to apply. EDIT: To add more to this, in the 'Security and Maintenance' section in Control Panel, it mentions that Defender is turned off and is being managed by my system administrator which is weird seeing I am the only one who uses the laptop and by default should have admin rights. when i go to windows defender and click "app & browser control" and it show me a error: "This setting is managed by your administrator". " I have a personal account and I am signed in as the administrator. Feb 22, 2019 · Click Run as administrator. , EndpointCave-PRD-W10-MicrosoftEdge. Here's the steps you can try. Right click on the results and click on run as administrator. Enter a username, password, or password hint—or choose security questions Jun 20, 2023 · Step 2: Go to Computer Configuration > Administrative Templates > Windows Components > Microsoft Defender Antivirus > Real-time Protection. Press Windows Key+R to open run then type: cmd. Berikut langkah-langkahnya yang bisa diikuti: ADVERTISEMENT. If this post resolves your issue, pls Feb 5, 2024 · Independent Advisor. If your PC is not linked to a work or school account, and does not have a 3rd party anti-virus installed, try this fix: Click your Start Button, then just type cmd. Switch to the App & browser control tab and click on Reputation-based protection settings. Click on the Open Windows Security button on the right panel. People often use Windows Defender, which comes with Windows, or a third-party antivirus program to protect their computers. 1] Search Windows security in taskbar search box and click on it. Copy and paste each command one at a time then press Enter. Configure Microsoft Defender SmartScreen using Intune – Create Profile. Tweak the Registry. 4. Some information is sent to Microsoft about files and programs run on PCs with this feature enabled. Note: Keep in mind that modifying the Windows registry can lead to unexpected behavior, so I recommend My account also correctly shows up as Administrator under the user account settings page. As Windows Defender is now part of that, I installed it across my devices including my personal phone. Select Platform as Windows 10 and later and Profile Type as Settings catalog. Mar 5, 2023 · The “This setting is managed by your administrator” message in Windows Defender can be a source of frustration, but it’s often resolvable through careful diagnosis and the appropriate solution. On the right pane, double-click at Configure Windows Defender SmartScreen. and modify the Start value from 4 to 2. Let us know the result and if you need further assistance. But Sep 5, 2022 · Here are the steps to follow: Open the Settings app. Answer. then go back to this key and change it to not Aug 11, 2023 · Recommended Group Policy and MDM settings for your organization. Before moving to any other cause behind the issue, we need to make sure that SmartScreen is enabled. In this video I use HP Nov 27, 2023 · 3. I went into my registry editor and it seems like the TamperProtection reg is set to 0. Sep 7, 2022 · In this video, you will learn solutions on how to fix the Check apps and files option grayed out in the Windows Defender app in Windows 11. Though I've already deleted all the files & registries caused by the previous antivirus, it isn't turning on. It will also attempt to have normal preferences set for Microsoft Defender. Jul 1, 2018 · Click your Start Button, type gpedit. ” instead. Bật SmartScreen. This setting is managed by your administrator. I did not have this key in my group policy, but what I found was: run gpedit. Nếu bạn muốn bật SmartScreen, hãy chọn Not Configured hoặc Enabled. If you are running Windows 10 Home: Boot into BIOS (Usually F2 or Del on the Manufacturers logo screen when your system starts Turn off Secure Boot in BIOS (UEFI) settings May 6, 2022 · Windows 10 Security Windows 10: A Microsoft operating system that runs on personal computers and tablets. REG DELETE "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /f. - Roguekiller, found some pups, did nothing. Oct 20, 2021 · Turn On or Off check apps and files in Windows Defender SmartScreen in Windows 10 Home. Restart your computer to re-enable the Windows Defender Security Center Service. Nov 17, 2023 · تیک گزینه Enable Windows Defender SmartScreen را بردارید. Click Run as administrator. This setting is not synced across devices. Step 3: Click on Security and Maintenance icon. By understanding the root causes, diagnosing the issue correctly, and applying the appropriate solutions, you can regain control over your Windows Defender settings and Feb 21, 2016 · For Windows 10 Home Edition (also for all other Editions), check the Windows Defender Policies key. A) Select (dot) Disabled, click/tap on OK, and go to step 8 below. Click the Reputation-based protection settings link. > On the right-pane, find and delete DisableAntiSpyware key. Wait for your computer to restart, and once it’s rebooted, check whether the problem is gone. On your Group Policy management machine, open the Group Policy Management Console, right-click the Group Policy Object (GPO) you want to configure and select Edit. Necurs. Turning off Microsoft Defender Firewall could make your device (and network, if you have one) more vulnerable to unauthorized access. To manage device security, you can also use endpoint security policies, which focus directly on subsets of device security. Scroll down the right pane and set the “Use a proxy server” option to “Off. Để tắt SmartScreen, chọn Disabled. can't enable windows defender smartscreen. To turn off Microsoft Defender SmartScreen, go to edge://settings/privacy > Services > Microsoft Defender SmartScreen. EDIT 2: Solved the issue from this video. Step 5: When it prompts with an option for how you want Windows SmartScreen to handle unrecognized apps. any idea to fix this? are you using a school or company device? but is it from school or are you logged into school services. This will fix any bugs in the operating system that could have been causing the “This Setting Is Managed by Your Administrator” problem. Check now if it works. You will need to create a new value if no value is found. Press Ctrl+Shift+Enter to run it as administrator. If you enable this policy setting Windows SmartScreen behavior may be controlled by setting one of the following options Oct 13, 2023 · Step 3: On the left pane of the Network & Internet window, select “Proxy. Jul 16, 2022 · I have the Microsoft 365 family plan. Apr 4, 2018 · This setting is managed by the adminstrator. reg file to merge it. Select OK. I tried sfc /scannow. I have tried: - Malwarebytes, found nothing. Resetting those apps will clear their data. In that case, you’ll see the message “You’re using other antivirus providers. configure Windows Defender Smartscreen Gpeditor To disable SmartScreen, select Disabled. Feb 11, 2021 · Let us work together to sort this out. Subsequent scans found no errors. also check settings>Accounts>Accounts to see if your logged into the student account there as well. To fix this problem, you have to delete the May 17, 2024 · In addition, admins can configure Microsoft Defender SmartScreen as a whole, using group policy settings to turn Microsoft Defender SmartScreen on or off. However, today the app is saying "This setting is managed by your administrator" and I am unable to change settings in the app. Expand HKLM > SYSTEM > CurrentControlSet > Control > DeviceGuard > Scenarios > CredentialGuard. The only other option that we may have, is to perform a Repair Upgrade on your PC. I found a fix by going into edit group policy and turning windows defender antivirus off and on again but it disappears after every restart or Mar 5, 2023 · The “This setting is managed by your administrator” message in Windows Defender can be a source of frustration, but with the right knowledge and tools, it can be resolved. The Phishing Protection is "managed by my administrator", but I am administrator and I tried to search on the internet how to resolve this problem, although nothing of that solutions worked for me, as well I try to delete the Windows Defender key in regedit, but it doesn't work (same I edit permissions key, before the exclusion works) and the Aug 12, 2022 · 3. Oct 10, 2020 · After I uninstalled my previous antivirus software, Defender SmartScreen isn't turning on. From the resulting list, right click Command Prompt and choose 'Run as Administrator'. All was well. I already made sure to apply the available (optional) Windows update. Provide a policy name, e. And now you click on SmartScreen settings. Cấu hình Windows Defender Smartscreen bằng Gpeditor. It says, "This setting is managed by your administrator. Report abuse. Trong khung bên phải, nhấp chuột phải vào policy Configure Windows Defender SmartScreen và chọn Edit. On the resulting list, right click Command Prompt and select 'run as Administrator'. Double-click on Allow Telemetry in the right pane. -Click start, type CMD and run as administrator. If there's an app you need to use that's being blocked, you can allow it through the firewall, instead of turning the firewall off. Press Windows + R keys simultaneously on your keyboard to open a Run dialog box. User. While it can be an obstacle for users needing to adjust their firewall settings, it’s a crucial part of a managed IT environment’s defense strategy. Right-click the Power icon in it, and choose the Update and Restart or Restart option. Apr 12, 2023 · NOTE-1: This script will remove a couple of settings that are "windows policy restrictions" that may likely be what trigger the unsettling display-message about "managed by your administrator". msc and hit Enter. Group Policy Settings : Group Policy settings configured by system administrators or IT departments may restrict the execution of certain applications to enforce security Oct 3, 2022 · 1. You can vote as helpful, but you cannot reply or subscribe to this thread. If turning off the Windows Defender SmartScreen is easier by going through the Internet Properties, here are the following steps. It can also help protect against deceptive advertisements, scam sites, and drive-by attacks. (see screenshot below) 8. To create a new value, right-click on the System key and select New > DWORD Jul 7, 2023 · Start by updating Windows to the latest version. No antivirus; only thing I use is the basic Windows Defender. Feel free to ask back any questions and keep me posted. edit: or business. It is being marked as "This setting is managed by your administrator. Windows Security will send notifications about the health and safety of your device. On the Home tab of the ribbon, in the Create group, select Create Application Control policy. I changed it to a different setting. Left-click the Start button, type Windows security, then click on the app to launch it. > Open Registry Editor (press Win key + R > type and enter: regedit) >Navigate to HKLM\SOFTWARE\Policies\Microsoft\Windows Defender. Malware Bytes found and removed “Rootkit. (In some versions of Windows you'll see Other users . Then, click the “Check for Updates” button. Paste this command in it and press enter : REG DELETE "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /v DisableAntiSpyware. . This is on my own home PC, built myself. I want it back enabled. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SecurityHealthService. I'm having trouble enabling my Tamper Protection within Windows Defender. Toggle On the following switch in the Reputation-based protection: Check apps and files. -Copy and paste each of the command below and hit enter. Whether through Group Policy, Registry edits, or other methods, regaining control over your security settings is crucial for maintaining a safe Jun 22, 2020 · To Turn Off Microsoft Defender SmartScreen for Apps and Files from Web. Oct 3, 2022 · In the Configuration Manager console, go to the Assets and Compliance workspace. For troubleshooting, we advise that you run the System File Checker too l to repair missing or corrupted system files. Mar 21, 2023 · Users who’ve fixed the “setting is managed by your administrator” error have confirmed resetting the Windows Security and Settings apps can work. Make sure that all the three options (Check apps and files, SmartScreen for Microsoft Edge, and Potentially unwanted app blocking) toggles are turned ON. Check the option - Enabled and choose 3 - Full from the drop-down. Replied on February 5, 2024. Configure Microsoft Defender Antivirus using Group Policy. " Apr 2, 2022 · Anyway, you can try to manually delete the registry key via Registry Editor. Sep 13, 2018 · Set to Not Configured Then click OK to save settings You should see that the message is now gone 2. 4 Save the . " - Right-click on the "Windows Defender" folder and click on "Delete," then restart your PC. The message your getting means that the PC is configured to be managed externally by an admin generally over a domain. GR. Set a description, so that everyone with access to the portal knows the purpose. Multiple users solved the ‘some Nov 14, 2023 · Microsoft Intune includes many settings to help protect your devices. The system will be rebooted after the fix has run. msc and hit Enter to launch the Group Policy Editor. Note: Important this section, method, or Nov 17, 2023 · 4. Thanks. On the General page of the Create Application Control policy Wizard, specify the Jul 20, 2023 · Memasang anti-virus pihak ketiga terkadang memberikan masalah pada perangkat sehingga muncul pesan eror This Setting is Manage by Your Administrator. Mar 3, 2024 · Windows Defender SmartScreen: Windows Defender SmartScreen, a built-in security feature in Windows 11, may block applications that are not recognized or verified by Microsoft. Regards, FE. Windows 10. To disable the SmartScreen filter, type “0” in the “Value data” field and click “OK” to save the change. Rest the cursor on "more", then click. Replied on April 4, 2018. If it finds a suspicious site, SmartScreen displays a warning page advising you to continue with caution and giving you an Jan 12, 2024 · Microsoft Defender SmartScreen is turned on by default for Microsoft Edge. Mar 24, 2024 · In recent Windows 11/10 versions, it is called Configure Windows Defender SmartScreen. configure Windows Defender Smartscreen Gpeditor disable Click Apply and OK to save the changes. EXE then press ENTER. Feb 14, 2022 · Hi, right click the start button and select Windows Powershell (Admin) Copy the following command and paste it into the Powershell window and press enter. - Deleted Windows Defender in Regedit. Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat. 3 days ago · Hello, I am using Windows 11 Pro with version 23H2. 2] Click on App & Browser Control. REG ADD "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /v DisableRoutinelyTakingAction /t REG_DWORD /d 1 /f. Click Create. Oct 8, 2023 · Restart Your Windows PC If your Windows PC has a minor glitch, that may be why you can’t use SmartScreen to scan your files. Go to Computer Configuration - Administrative Templates - Windows Components. It found some corrupted files which it was able to fix. Microsoft does not guarantee the accuracy and effectiveness of information. Cloud-delivered protection and automatic sample submission work together with Microsoft Defender Antivirus to help protect against new and emerging threats. 6. reg delete "HKCU\Software\Policies" /f. Open the Programs & Features section. 3] Click on Reputation based protection settings. One way to resolve your PC’s minor issues is to restart your PC. Step 3: Make sure all the policies in the right pane are set to Not Configured. On the left side of the screen, click Windows Update. It’s normal. This article describes the settings in the device configuration Endpoint protection template. reg file to your desktop. If you don’t see it, try searching for “Defender,” “SecurityCenter,” or “Windows Defender. Drive-by attacks are web-based attacks that tend to start on Aug 11, 2023 · Open the Hide the App and browser protection area setting and set it to Enabled. This setting is the same for all profiles associated with the installation of Microsoft Edge on a device. Step 4: Reboot your PC. Mar 29, 2019 · Fortunately, you can simply disable MEMORY INTEGRITY via the registry: Click START and type REGEDT. Control Panel > Action Center > Change Windows SmartScreen settings Oct 23, 2017 · In reply to Aileen Alf's post on October 23, 2017. ; Ekspor file registry untuk key Windows Defender di folder yang baru dibuat dengan mengklik Save. Jan 12, 2019 · Hello Guys, Welcome to BhramMan, In this video, we're going explore the solution for Windows Defender Error "Some Setting is Managed by Your Administrator May 3, 2023 · Name the value “EnableSmartScreen,” then right-click on it and select “Modify. - reset user policies. Mar 30, 2023 · Go to run and enter gpedit. Ramesh, Windows Shell MVP 2003-2012. You can reset Windows Security via Settings, as outlined in our how to reset apps on Windows guide. I played around with enabling and disenabling it, until I could get an ungreyed option in "control panel/security and maintenance\change windows smart screen settings". Jan 11, 2024 · Press Windows logo + X shortcut keys, then hit P key on the keyboard. In Windows Security: Virus and Threat Protection I want to turn On Tamper Protection. If one is set to Enabled, double-click on this policy and change the properties. make sure that settings>Accounts>Access Work or School has no accounts logged in. 5 Double click/tap on the downloaded . fd zs eh bb ww tp pi ei cz ru